Engaging Communities Staffordshire

Engaging Communities Staffordshire (ECS) represents a holistic way of obtaining and responding to customer feedback, initially in the Health and Social Care arena, but with a view to expanding beyond this.  It is an independent community led organisation that will bring together engagement, consultation, complaints and consumer advice and insight services for health and social care in one place.  In this way it will reduce duplication and support consistent, transparent engagement.

As the company establishes and builds on its successes, it will provide Staffordshire County Council with a unique opportunity to add value to what engagement and consultation is already in place.  The model supports the council's commissioning approach and commitment to delivering effective engagement in a coherent and joined up way.  ECS is therefore a key consideration in any future approach to how we strategically manage our engagement activity.

ECS also offers partner organisations the opportunity to reduce duplication and provide a more efficient, community-led approach to engagement. Partner organisations will be able to commission Engaging Communities Staffordshire, as an independent and transparent organisation, to develop relationships with communities to generate feedback to provide insight to inform commissioning decisions. As a central hub of engagement information it will allow organisations to the see the 'big picture' in a way that has not previously been possible. There will be a greater understanding of who we are not engaging with and therefore solutions put in place to target these groups.

For further information on ECS please visit www.engagingcommunitiesstaffordshire.com  

 

Stakeholder Events

November 2011

On the 24 November 2011 a wide range of stakeholders (including district and borough councils, clinical commissioning groups, board members, the voluntary and community sector and allied health professionals) came together to discuss improved outcomes and ways of working for Staffordshire. 

                 

Attendees heard from a number different speakers and you can view a copy of their presentations here:

 Health and Wellbeing Board - Stakeholder Presentation (Denise Vittorino) (1,348kb)

 Health and Wellbeing Board - Where Are We Now? (Dawn Wickham) (329 kb)

 

You can access the content of our discussion at the event here:  

 Stakeholder Meeting Feedback (November 2011) (31kb)

You can also view photos from the event.

 

July 2011

We held a Health and Wellbeing Consultation Event on 6 July 2011 to engage with a wide range of stakeholders about the development of the Staffordshire Health and Wellbeing Board.

You can access the key messages which partners communicated at the event here: 

 Stakeholder Event Feedback (July 2011) (45kb)

All the feedback from the event will be used as we move forward on this exciting and positive agenda.

Last Modified: 04/05/2012 13:35:08
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